Services

SERVICES

HOMESERVICES

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If you need help with product support, please feel free to contact us

Bellows Sealed Valve

2020.11.02

ANSI GGC Valve

2020.11.02

Forged Steel Valve

2020.11.04

Steam Trap

2020.11.04

Our services

If you need help with product support, please feel free to contact us

Pre-sale service

Pre-sale service

WEKE gives advices and suggestions to user according to the needs of various industries: provides various product standards, raw materials, inspect and test methods, standard and technology consultation according to user requirements; provides manufacturing according to buyer's sample, customizing of non-standard product, such as ultra short / long series, ultra high pressure / ultra-low vacuum series; provides company qualifications and credit proof, list company's large user and application engineering performance etc.

Sale service

Sale service

WEKE offers all services to create customers more value. Timely, excellent and professional after-sales service is what WEKE has promised and provided. You can receive complete sets of services for the projects in time, such as technical documents, drawings, product manuals, production schedules, production/inspection control plan, etc. You can also get professional services from technically professional personnel including quality follow-up of sold products, site unpacking & inspection, installation guide, debugging and technical training.

After-sale service

After-sale service

WEKE owns a competent and powerful team for valve maintenance & consultation, well equipped and high positioned. Complete quality system, effective operation and good teamwork guarantee customers timely, superior and professional services, which include:

Operation-Guarantee
Evaluating influence of installation pipeline technique & construction results to valves before start-up
Identifying valve status after installation
Evaluating influence of sweeping results in pipeline to valve seal
Participating in operation system debugging before start-up

Trouble Analysis and Clearing
Systematically analyzing potential causes to valve failure
Comprehensively determining risk assessment during trouble clearing of faulty valve

Maintenance
Accessories, equipment and maintenance proposals
On-line or off-line maintenance
Customized maintenance proposals
On-line maintenance or guide for full welded ball valves and main pipeline valves of oil & gas pipelines
Periodic accuracy calibration and maintenance proposal for special control valves
Long term record links and periodic follow-up system for valves which are maintained on site.

Site Technical Service
Consultation service on valve and pipeline operation related techniques
Valve model selection suggestions and professional design alternatives
Assessment on influence of pipeline technology and media to valves
Providing professional equipment to help remove factors that influence valve operation

Training on Product Use & Maintenance
Professional training courseware
Trouble shooting exercise
Customized maintenance proposals

Service Commitments
Making all employees professionals of valve industry and building a professional and experienced team
Offering customers first-class service
Establishing long term cooperative partnership with customers and keeping promises